Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use our services. They help us provide you with a better experience by remembering your preferences and improving our service.

How We Use Cookies

SetScribe uses cookies and similar technologies for several purposes:

Essential Cookies

These cookies are necessary for our service to function properly:

• Authentication: Keep you signed in to your account
• Security: Protect against fraudulent activity and security threats
• Session Management: Maintain your session while using our services
• Load Balancing: Distribute traffic efficiently across our servers

Functional Cookies

These cookies enhance your experience with our service:

• Preferences: Remember your settings and preferences
• Language: Store your preferred language and region
• Theme: Remember your display preferences (dark/light mode)
• Accessibility: Store accessibility settings for users with disabilities

Analytics Cookies

These cookies help us understand how our service is used:

• Usage Analytics: Track how features are used to improve our service
• Performance Monitoring: Identify and fix technical issues
• Error Tracking: Help us diagnose and resolve problems
• Feature Usage: Understand which features are most valuable to users

Types of Technologies We Use

HTTP Cookies

Traditional cookies stored in your browser that help with authentication, preferences, and basic functionality.

Local Storage

Browser storage used to cache data and improve performance, such as storing collection data for offline access.

Session Storage

Temporary storage that's cleared when you close your browser, used for maintaining state during your session.

Mobile App Technologies

In our mobile apps, we use similar technologies including:

• • Device identifiers for analytics and crash reporting
• • Local databases for offline functionality
• • Push notification tokens for sending updates

Third-Party Services

We work with trusted third-party services that may also use cookies:

Google Analytics

We use Google Analytics to understand website usage and improve our service. Google may use cookies to provide these analytics services. You can learn more about Google's privacy practices and opt out at Google's Privacy Policy.

Firebase Services

Our mobile apps use Google Firebase for authentication, database, and analytics. Firebase may use identifiers and analytics cookies as described in Google's Privacy Policy.

Managing Cookies

Browser Controls

Most web browsers allow you to control cookies through their settings:

• View Cookies: See what cookies are stored by our website
• Delete Cookies: Remove cookies from your browser
• Block Cookies: Prevent cookies from being set
• Third-Party Cookies: Block cookies from third-party services

Mobile App Settings

In our mobile apps, you can control data collection through:

• • App settings for analytics and crash reporting
• • Device settings for advertising identifiers
• • System settings for location services and notifications

Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience:

• Essential Cookies: Disabling these may prevent you from using key features
• Functional Cookies: You may need to re-enter preferences each visit
• Analytics Cookies: This won't affect your experience but reduces our ability to improve

Cookie Retention

Different types of cookies are stored for different periods:

• Session Cookies: Deleted when you close your browser
• Authentication Cookies: Stored until you sign out or they expire
• Preference Cookies: Stored for up to 1 year
• Analytics Cookies: Stored for up to 2 years (or until you clear them)

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will notify you of material changes through our website or app.

International Users

If you're located in the European Union or other regions with specific privacy laws, you have additional rights regarding cookies and data processing. We respect these rights and provide appropriate controls for users in these regions.

Contact Us

If you have questions about our use of cookies or this policy, please contact us:

• Email: [email protected]